Facebook and Instagram authentication issues

Incident Report for quintly

Resolved

We can confirm the authentication is working as expected and we are finally resolving this incident.

Posted May 09, 2023 - 07:37 UTC

Monitoring

Moving into monitoring phase before closing this incident.

Posted May 08, 2023 - 19:34 UTC

Update

Meta has rolled out a fix and resolved the incident. We can confirm that from our tests the issue seems to be resolved. We keep this incident in monitoring state for a couple more hours before resolving it on our end.

Posted May 08, 2023 - 19:30 UTC

Identified

Meta is currently having a major disruption affecting the authentication of Facebook Pages and Instagram accounts in quintly. Meta is already aware and tracks this issue at https://metastatus.com/graph-api . They hopefully fix this as soon as possible. We will keep you updated in here.

Posted May 08, 2023 - 08:31 UTC